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CalCalGo Terms of Use

Effective date: 23 September 2026
Last updated: 28 September 2026

These Terms of Use (“Terms”) govern your access to and use of the CalCalGo mobile application, website and related services (together, the “Services”).

By creating a CalCalGo account, selecting an acceptance control presented to you, purchasing a subscription or other paid feature, or using the Services, you agree to these Terms and acknowledge that you have read the CalCalGo Privacy Notice.

If you do not agree to these Terms, do not use the Services.

1. Eligibility

You must be at least 18 years old to create an account or use CalCalGo.

You must also be legally able to enter into these Terms where you live.

You may not use the Services where doing so would violate applicable law.

2. What CalCalGo provides

CalCalGo is a general wellness, calorie, nutrition and weight-management application.

Depending on the version and features available to you, CalCalGo may provide tools for:

  • food and nutrition logging;
  • meal-photo analysis;
  • AI-generated food and nutrition estimates;
  • calorie and macronutrient tracking;
  • nutrition-plan targets;
  • weight and progress tracking;
  • hydration logging;
  • optional manual activity information;
  • trends and milestones;
  • favourites and re-logging;
  • reminders; and
  • sharing selected information.

Features may change or differ by app version, subscription status, platform, device, location or technical availability.

3. General wellness only

CalCalGo is intended for general informational, educational, logbook and wellness purposes.

CalCalGo is not a medical device.

It does not diagnose, treat, cure or prevent any disease or medical condition.

Nothing in CalCalGo constitutes medical, dietary, nutritional, fitness or other professional advice.

No information displayed by CalCalGo should be treated as a diagnosis, prescription, treatment plan or professional recommendation.

Use of words such as “target”, “recommended”, “suggested”, “insight”, “guidance”, “goal” or similar wording does not mean that the information has been reviewed or recommended by a doctor, dietitian, nutritionist or other professional.

For medical advice, diagnosis or treatment, consult an appropriately qualified healthcare professional. Where a decision may materially affect your health or wellbeing, you should not rely on CalCalGo as a substitute for appropriate professional advice.

4. AI-generated information

CalCalGo uses artificial-intelligence technology and third-party AI processing services for certain features.

AI-generated food identification, serving estimates, calorie values, macronutrient estimates, observations and other outputs are generated automatically.

AI results may be:

  • inaccurate;
  • incomplete;
  • inconsistent;
  • delayed;
  • based on insufficient information; or
  • unsuitable for your particular circumstances.

A photograph may not show every ingredient, oil, sauce, preparation method or portion accurately.

Recipes and serving sizes can vary substantially between homes, restaurants, brands and regions.

You are responsible for reviewing and, where appropriate, correcting information before saving, sharing or relying on it.

Nothing generated, suggested or displayed by an AI feature in CalCalGo constitutes professional advice.

AI output is not a verified laboratory measurement, medical result, prescription, diagnosis or personalised professional recommendation.

Your use of AI-generated information is subject to these limitations and your own judgement.

5. Nutrition plans, targets and estimates

CalCalGo may use information you provide to generate estimates and planning information such as:

  • estimated energy needs;
  • calorie targets;
  • macronutrient targets;
  • goal pace;
  • estimated timelines;
  • hydration guidance;
  • trends; and
  • projected progress.

These are estimates.

Individual energy needs, foods, bodies, lifestyles and circumstances differ.

CalCalGo does not guarantee any particular:

  • weight loss;
  • weight gain;
  • maintenance result;
  • body-composition result;
  • nutritional result; or
  • health outcome.

You remain responsible for deciding whether a particular target or result is appropriate for you.

6. Manual activity information

CalCalGo may allow you to manually record limited activity information.

A manual step count is recorded for reference and is not automatically converted by CalCalGo into calories burned.

You may separately enter extra calories burned and, where the feature is available, choose whether those calories are added to your available calories for the day.

CalCalGo does not independently measure or verify manually entered steps or calories burned.

Your normal or usual activity level may already form part of your nutrition-plan calculation.

You are responsible for the activity information you enter and for deciding whether to use any optional calorie adjustment.

CalCalGo V1 does not automatically obtain activity information through Google Health Connect, device fitness sensors, heart-rate sensors, wearables or connected fitness services.

7. Your account

You must provide information that is reasonably accurate when creating and using your account.

You are responsible for:

  • maintaining the confidentiality of your account;
  • protecting your device and credentials; and
  • notifying CalCalGo if you reasonably suspect unauthorised access.

Accounts are personal.

You must not sell, transfer or share an account in a way that compromises account security.

8. Data synchronisation and multiple devices

Where account synchronisation is available, CalCalGo may synchronise eligible information between your device and CalCalGo's cloud services so that your account data can be accessed across supported sessions or devices.

Changes are generally sent for synchronisation when they are saved, subject to network availability, service availability and normal application processing.

Other devices associated with your account may receive and reconcile updated information when normal synchronisation events occur, including when the app launches, resumes in circumstances that trigger reconciliation, reconnects to the network, or encounters another normal synchronisation trigger.

CalCalGo does not guarantee instantaneous or real-time mirroring of information between multiple devices.

In particular, if two devices remain continuously open at the same time, a change made on one device may not immediately appear on the other until a normal reconciliation event occurs.

Temporary differences may also occur because of:

  • offline use;
  • interrupted or unavailable network connectivity;
  • delayed background processing;
  • device or operating-system restrictions;
  • service interruption; or
  • simultaneous or conflicting changes made on different devices.

Where CalCalGo identifies a supported data conflict, the app may ask you to choose which version to keep or may otherwise apply the available reconciliation process.

You should allow synchronisation to complete before assuming that information shown on another device reflects the most recent saved version.

CalCalGo does not guarantee that synchronisation will be instantaneous, uninterrupted or free from delay or conflict.

9. User content

You retain ownership of the photos, text, recipes, corrections and other information you submit to CalCalGo (“User Content”).

You grant CalCalGo and its service providers a limited, non-exclusive licence to host, transmit, reproduce, format and process User Content only as reasonably necessary to:

  • provide the Services you request;
  • operate and secure the Services;
  • support your account;
  • comply with applicable law; and
  • enforce these Terms.

You must have the right to submit the content you provide.

Do not submit:

  • photographs of other people without appropriate permission;
  • confidential documents;
  • material that infringes another person's rights; or
  • unrelated sensitive information through food-analysis features.

10. Notifications, reminders and quiet hours

CalCalGo may provide optional reminders and notifications.

Where quiet-hours or reminder preferences are available, CalCalGo uses reasonable efforts to respect the settings you choose.

However, notification delivery can be affected by matters outside CalCalGo's direct control, including:

  • your device;
  • Android;
  • notification permissions;
  • battery optimisation;
  • network conditions;
  • device settings; and
  • third-party platform services.

CalCalGo does not guarantee that a notification will be delivered at an exact time or at all.

Notifications and reminders are convenience features.

They must not be relied upon for emergencies, medical monitoring, medication reminders or other time-critical health or safety purposes.

11. Subscriptions and paid features

CalCalGo Premium may be offered as a monthly subscription through Google Play. CalCalGo may also offer other optional paid features or in-app purchases through Google Play.

Before purchase, Google Play or CalCalGo will display the applicable:

  • price;
  • billing basis or period, where applicable;
  • included features or benefits; and
  • any applicable trial or promotional terms.

Subscriptions renew automatically in accordance with the terms shown at purchase unless cancelled through Google Play's applicable subscription procedures.

You authorise Google Play to charge the applicable subscription amount for each renewal period until cancellation.

One-time purchases do not renew unless clearly stated otherwise at the time of purchase.

12. Cancellation

You are responsible for managing and cancelling your subscription through Google Play.

Uninstalling CalCalGo does not cancel your subscription.

Deleting your CalCalGo account does not automatically cancel your Google Play subscription.

If you no longer want the subscription to renew, you should cancel it through Google Play and confirm that Google Play shows the subscription as cancelled.

Unless otherwise stated by Google Play, cancellation normally stops future renewals while allowing access until the end of the period already paid for.

13. Refunds

Except where required by applicable law or provided under Google Play's applicable policies, subscription fees and other paid-feature or in-app purchase charges are generally non-refundable.

Cancellation normally stops future subscription renewals and does not result in a prorated refund or credit for the unused portion of a billing period already paid for.

This does not affect any refund, remedy or consumer right that must be provided under applicable law or Google Play's applicable rules.

Where a purchase was processed by Google Play, refund requests should normally be submitted through Google's applicable purchase and refund processes.

14. Account deletion and Google Play purchases

You may delete your CalCalGo account through the available in-app account-deletion process.

If you cannot access the app, you may also request account deletion through the CalCalGo account-deletion webpage or by contacting privacy@calcalgo.com. Reasonable identity verification may be required before an external deletion request is completed.

Account deletion may permanently remove information, account-associated access, balances or benefits stored with that account and cannot ordinarily be undone.

Before deleting an account with an active subscription, you should separately cancel the subscription through Google Play.

Deleting your CalCalGo account does not automatically cancel an active Google Play subscription.

Account deletion does not create a right to a refund for past purchases except where required by applicable law or Google Play's applicable policies.

CalCalGo is not responsible for renewal charges resulting from a subscription remaining active on Google Play after the CalCalGo account has been deleted, except to the extent applicable law provides otherwise.

15. Acceptable use

You must not:

  • use CalCalGo unlawfully or fraudulently;
  • misuse the Services to harm another person;
  • upload material you do not have the right to use;
  • violate another person's privacy, confidentiality or intellectual-property rights;
  • attempt to access another user's account;
  • bypass subscription, account, security or usage restrictions;
  • interfere with or overload CalCalGo's systems;
  • introduce malicious code;
  • scrape or access the Services using unauthorised automated methods;
  • reverse engineer the Services except where applicable law expressly allows it;
  • falsely claim affiliation with CalCalGo; or
  • present CalCalGo's outputs as verified medical or professional advice.

16. Intellectual property

CalCalGo's software, design, interfaces, branding, databases, text and other materials provided by CalCalGo, excluding User Content and third-party content, are owned by or licensed to CalCalGo and protected by applicable intellectual-property laws.

Your use of the Services does not transfer ownership of CalCalGo or its intellectual property to you.

“CalCalGo” and related branding may not be used in a manner that suggests sponsorship, endorsement or affiliation without permission.

17. Third-party services

CalCalGo may use third-party services where reasonably necessary to operate, secure, distribute and support the Services, provide AI-enabled features, process communications, manage paid features, provide technical and diagnostic functionality, and support sharing destinations chosen by you.

Your use of third-party platforms may also be subject to their applicable terms, privacy policies, service limitations and availability.

CalCalGo does not control independent third-party services.

18. Service availability and changes

We may add, update, modify, limit or discontinue features.

We may also:

  • change service providers;
  • change AI technology;
  • perform maintenance;
  • modify limits;
  • address security or legal issues; or
  • change features based on technical availability.

We do not guarantee that every feature will remain available permanently.

CalCalGo does not guarantee uninterrupted, error-free or continuously available service.

19. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CALCALGO AND ITS FEATURES, OUTPUTS, CALCULATIONS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”.

CALCALGO DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY OR SUITABILITY OF:

  • FOOD IDENTIFICATION;
  • PORTION ESTIMATES;
  • CALORIE OR NUTRIENT VALUES;
  • AI-GENERATED INFORMATION;
  • NUTRITION INSIGHTS;
  • BMR OR TDEE ESTIMATES;
  • WEIGHT OR GOAL CALCULATIONS;
  • HYDRATION GUIDANCE;
  • MANUALLY ENTERED ACTIVITY INFORMATION;
  • AVAILABLE-CALORIE ADJUSTMENTS;
  • TARGET DATES;
  • PROJECTIONS; OR
  • OTHER OUTPUTS.

CALCALGO DOES NOT GUARANTEE THAT USE OF THE SERVICES WILL PRODUCE A PARTICULAR HEALTH, NUTRITION, FITNESS OR WEIGHT-MANAGEMENT OUTCOME.

CALCALGO ALSO DOES NOT GUARANTEE THAT DATA SYNCHRONISATION BETWEEN DEVICES WILL BE INSTANTANEOUS, CONTINUOUS OR FREE FROM TEMPORARY DELAY, CONFLICT OR INTERRUPTION.

Nothing in these Terms removes a warranty or right that applicable law does not permit us to exclude.

20. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CALCALGO WILL NOT BE LIABLE FOR LOSS, DAMAGE, INJURY, COST OR CONSEQUENCE ARISING FROM OR RELATING TO YOUR USE OF, INABILITY TO USE, OR RELIANCE ON THE SERVICES OR THEIR OUTPUTS.

This may include loss or harm arising from:

  • incorrect food identification;
  • inaccurate calorie, nutrient or portion estimates;
  • AI-generated information;
  • inaccurate weight, energy, hydration or planning estimates;
  • manual information entered by you;
  • reliance on calorie adjustments;
  • decisions made using information from CalCalGo;
  • delayed, interrupted or conflicting synchronisation between devices;
  • service interruption;
  • loss of data;
  • unauthorised access; or
  • third-party service failure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALCALGO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSS.

Nothing in these Terms limits liability that cannot lawfully be excluded or removes mandatory consumer rights.

21. Indemnity

To the maximum extent permitted by applicable law, you agree to indemnify and hold CalCalGo harmless from claims, losses, liabilities, damages, costs and reasonable expenses arising from:

  • your unlawful use of the Services;
  • your User Content;
  • your material breach of these Terms; or
  • your violation of another person's rights.

This does not require you to indemnify CalCalGo for a matter where applicable law does not permit such an obligation.

22. Suspension and termination

You may stop using CalCalGo at any time.

We may suspend or terminate access where reasonably necessary because of:

  • a material breach of these Terms;
  • unlawful or abusive use;
  • security risk;
  • fraud;
  • non-payment of applicable charges; or
  • legal or regulatory requirements.

Terms that by their nature should continue after termination — including intellectual-property provisions, disclaimers, liability limitations and applicable indemnity provisions — will continue to apply.

23. Governing law and consumer rights

These Terms are governed by the laws of Singapore, subject to any mandatory consumer protections or laws that apply to you and cannot legally be excluded.

Before beginning formal proceedings, you and CalCalGo should, where reasonable, attempt in good faith to resolve the issue directly.

Contact:

support@calcalgo.com

Nothing in these Terms prevents you from exercising mandatory legal or consumer rights.

24. General terms

If part of these Terms is found invalid or unenforceable, the remaining provisions continue to apply.

Failure to enforce a provision does not waive the right to enforce it later.

These Terms, together with the Privacy Notice and any additional terms presented for a specific purchase or feature, form the agreement governing your use of CalCalGo.

25. Changes to these Terms

We may update these Terms where reasonably necessary to reflect changes to:

  • the Services;
  • applicable law;
  • subscriptions or paid features;
  • service providers; or
  • operational or security requirements.

We will update the “Last updated” date when changes are made.

Where applicable law requires additional notice or renewed acceptance, we will provide it.

Continued use after an update constitutes acceptance only where permitted by applicable law.

26. Contact

For general support and Terms-related enquiries:

support@calcalgo.com

For privacy or personal-data enquiries:

privacy@calcalgo.com

Website:

https://calcalgo.com

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